Comments on: NewsGator feed retrieval intervals

By: Persempre

Persempre — Mon, 30 Mar 2009 12:45:20 +0000

Can I somewhere see in which category my feeds are categorized by you ??

By: Chris

Chris — Fri, 13 Mar 2009 07:42:38 +0000

Finally I now understand why my twitter feeds don’t update. I thought perhaps it was just a matter of poorly written and badly maintained software, since the only way I could get it to update was to delete it from my list of feeds and then re add it.

By: New FeedDemon user.. and now EX-user

New FeedDemon user.. and now EX-user — Sat, 21 Feb 2009 14:04:57 +0000

Wow, that’s great, thanks a lot. Goodbye FeedDemon and sync POS. 2 days testing FD and syncing = really frustrated why some feeds doesn’t get updated or gets updated after several hours.

Found the “online reader” page and noticed that about half of my feeds (~20) “last updated” statuses are from yesterday!! That’s right, no problems/errors, I guess they’re updated in 12H or longer periods. TOTALLY UNACCEPTABLE! No indication of this in my FeedDemon reader.. BAD! I guess this very slow update happens because these feeds are Finnish news/etc. feeds and these feeds doesn’t have many readers with NewsGator. So, summa summarum: NewsGator sync is ok ONLY if you’re reading popular international feeds that have many readers. Otherwise, DO NOT SYNC!!

Funny how viewing a source of a feed in FeedDemon shows the latest news items but the feed doesn’t get updated when syncing/updating. Really lame. I’d have to login to NewsGator online MANY TIMES PER DAY and “ping” the “unpopular” feeds in case I want to be up-to-date with feeds. That’s just REALLY LAME!

Thanks for the sync idea but no thanks, it doesn’t work like users are waiting it to work. Your categories are to blame. Goodbye.

(thank god that I found this blog post, saved me time.. now just a quick FD uninstall.. and off to see the Google Reader I keep on reading everywhere)

By: Kit Sunde

Kit Sunde — Mon, 16 Feb 2009 14:04:04 +0000

Thanks for explaining how it works. Because of overload one of the party leaders blog was under heavy load due to an ongoing court case he returned 404 so I’ve missed a day of it (maybe not important too you, but it’s quite fundamental for me).

This also explains why I’m not getting all of the feeds when a feed pushes more new items within a timespan than you catch.

It’s even worse when you subscribe to a feed that uses the URL to filter tags so the chance of you getting a feed with more subscribers and thus have it update reasonably often is close to nothing.

I’m turning of synchronization because of this, it’s way to flaky to go through your servers even if I really love the client.

By: Yvon

Yvon — Fri, 06 Feb 2009 00:58:17 +0000

Thanks for those explanations. I like your softwares and the idea of syncing my iPhone and my laptop, but this latency between feeds updates is the reason I mooved to google reader.

By: Peter

Peter — Fri, 23 Jan 2009 08:10:28 +0000

I have several feeds running through Newsgator. All seems to work fine, except one feed running from twitter to Pipes to newsgator.

I display it in a script on my blog.

That one is not updating correctly. I need to go into newsgator and refresh the feed in order to get updates…

I would not be surprised if I am in category E (not the first time there is a problem with Pipes feeds)

If so, I’d like to know indeed.

By: Selva

Selva — Wed, 16 Jul 2008 20:58:37 +0000

Thanks Greg for the clarification

By: gregr

gregr — Wed, 16 Jul 2008 20:40:45 +0000

@Selva – NGES feeds are all treated equally; there is no algorithm in place there to auto-adjust retrieval intervals. A system admin can specify the global retrieval interval, though, and NGES also has a standard XML-RPC ping endpoint at /ngws/xmlrpcping.aspx.

By: Selva

Selva — Wed, 16 Jul 2008 19:28:24 +0000

How about the internal feeds stored in Newsgator Enterprise server? Do they have catogarization too? Is there any option in Admin to specify this or the time period to poll?

By: Geoff

Geoff — Thu, 03 Jul 2008 23:04:25 +0000

I’ve just found this post linked from the NewsGator forum, because I had a single feed that refused to update in NetNewsWire. The problem turned out to be that the server had, on roughly June 13th, returned an authorisation error (even though the feed doesn’t require authorisation). No updates had been received since then, suggesting that there’s a class of errors that will cause a feed to not be updated for much longer than 24 hours, or perhaps no longer updated at all.

It would be enormously helpful if the error status of a synchronised feed on the NewsGator server could be propagated to the NetNewsWire client, so the user knows that they may need to force a refresh to get new entries. I only became aware of the problem at all because someone else subscribed to the same feed (through Google Reader) asked whether I’d seen the latest post… which of course led to the question: “Why aren’t you using Google Reader?” I like NetNewsWire, but I don’t like missing out on news and having no visibility of the reason.