Comments on: Review – Smugmug

By: bophil

bophil — Fri, 05 Mar 2010 14:39:20 +0000

Summary:
Smugmug is the best online sharing photo tool I ever used.
Beside the fact that it stores your photos in full size and that it offers really unlimited storage, it can be upgraded with tons of community tools (upload from right click, …).
It starts at 39.95$/year for non professional accounts, but even at 39.95 it is really unlimited storage.
Living 6000km from my family, smugmug is a must have to share moments in pictures, also as a part time professional photographer smugmug has been very useful sharing and promoting my work.

You can even use this coupon on the smugmug coupon field in the sign up form to get 5$ off the price : 7Ppmk1PbRiBVQ

Strengths:
- Full size pictures
- Really unlimited storage
- Great themes
- Easy to use
- Nice interface
- Community creating addons (upload from right click, screensavers…)

Weaknesses:
- It is not a photo backup tool as you cannot bulk restore photos from galleries, you have to order DVDs from smugmug.

By: Peter Pan

Peter Pan — Wed, 27 Jan 2010 10:03:46 +0000

Yes all very nice at Smugmug except for the constant unscheduled downtime… usually at the very moment when your uploading a lot of photos or clients are trying to access work you have done for them. This looks very bad and unprofessional and has resulted in the loss of work and even clients. The message says:

“The Sorcerers of Smug are adding new magic right now, so we’re in window shopping mode. We’ll provide more updates here on our Status Blog.”

Which is really another way for saying something is broken.. again..

By: Smugmug User

Smugmug User — Thu, 19 Nov 2009 07:52:43 +0000

I’ve been using smugmug for years and haven’t felt the need to look at any of the other services – smugmug is great. I hear some folks say the smugmug services go down too often, but I’ve never had any trouble and have no problem recommending them to others. And the few times I’ve had non-outage technical issues, smugmug’s customer service has been outstanding. My $0.02 anyway.

By: Steve Mundy

Steve Mundy — Thu, 08 Oct 2009 14:40:45 +0000

I have been with SmugMug for a couple of years now, and their support is very good, for the most part. Their responses are fast. I like the customizing features, and they look much better than other sites that have semi-colons all over them. Them taking care of sales is great, and the pages can be customized easily with banners and slideshows.

My only complaint is that there is a check box that you have to “uncheck” every time you sign on (if you don’t want the password saved on your computer). Since I operate on many different computers, and I don’t save any passwords for obvious reasons, I am forced to uncheck this box every time. And if I forget just once, and someone else goes to my site on that computer – they can pretty much destroy it.

It is annoying in that I have reported it for 2 years now and it is still not fixed. They have responded each time I remind them but they insist that this is working as designed. So they want people to uncheck a box every time they sign on. It is quite simple to save the setting since they are writing cookies out anyway. The default is to be less secure. I don’t get it.

I hope they fix it soon …

By: Jeremy

Jeremy — Fri, 14 Aug 2009 10:24:16 +0000

Why oh why is smugmug almost always crashed or shut down for maint !! Any better suggestions for storing my photos ?

By: gary

gary — Wed, 19 Nov 2008 07:11:24 +0000

A really easy to use site that give you your own personal domain name and no advertising for less than smugmug.

http://www.ecosee.com

By: Aaron

Aaron — Thu, 30 Oct 2008 19:58:16 +0000

Hi All,

I have been using Smugmug for a couple years now, but I was getting a lot of questions from some of my clients as to which photo sharing site was the best. So I decided to setup a review page with a comparison table for the top 6 photo sharing / printing sites.

For the 6 site comparison, you can just go directly here:
http://www.photosharingreviews.com/ps/compare-all/

Hope that helps you find what you are looking for! I will be creating a professional version soon that will include zenfolio and ritz professional accounts, stay tuned.

If anyone has comments, suggestions, or thinks some other sites should be added to the review, I welcome your feedback!

Thanks,

-Aaron

By: sms

sms — Sat, 06 Sep 2008 15:05:21 +0000

There’s this insane plugin called Smugglr, which literally allowed me to move my entire Flickr album (1000+ photos) with virtually no effort. I set it up, walked away, and when I came back my entire Smug Mug Gallery was totally loaded with my Flickr photos, tags, descriptions, and even my Flickr galleries. It was just ridiculously easy to migrate the content.

By: Shirley

Shirley — Sun, 13 Jul 2008 03:17:52 +0000

I have been using Smugmug for 2 years now. I emailed a complaint the first week about a lot of downtime for maintenance, and they gave me a free year subscription. On my renewal this year, they told me they I was getting a free year again as I had a lot of referrals. I only use the site to share with family and friends, but they all say that they enjoy it and they often order prints of my photographs through the Smugmug site, which I think refers the orders to Shutterfly, but am not sure. Anyway, over two years in now, haven’t paid a dime yet, and I am very satisfied. (They even sent me a free Smugmug camera strap recently.)

By: Doug

Doug — Thu, 26 Jun 2008 05:44:12 +0000

Thanks, Scott. I entered “yahoo” in the box titled “Email / Coupon” and saved $75.00 on a pro level subscription.